
Everything we sell is 100% Genuine, Brand-New and EXACTLY as described. Period.
Should your DiamondShark purchase not match the photography, descriptions, measurements and/or specifications published on DiamondShark, we will refund 100% of your purchase price plus an additional 10% and cover return shipping.
We are meticulous in our product photography, descriptions, measurements and specifications. We guarantee that the item as described is the exact product you'll receive. Your Diamonds will be 100% Genuine Diamonds. Your Gemstones will be 100% Genuine Gemstones. Likewise, if you're buying a brand name item such as a watch, it will be 100% Genuine and Brand-New and will include all Manufacturer's Warranties and included accesories.
We guarantee our color gemstones to be 100% Genuine and as described. It is important to note that different computer monitors and display settings can cause differences in the way colors are displayed and your purchased item might not match the exact hue of the product photo as you see it on DiamondShark. Also, as natural rocks, all Genuine color gemstones vary in shade from one to another however all color gemstones of the same variety in your purchased item are color matched for consistency.
Occasionally, we sell an item that contains Lab-Created Gemstones. Lab-Created Gemstones share an identical chemical and mineral makeup to those mined from the Earth but are created in a laboratory under controlled conditions which replicate the process that slowly occurs naturally in just a fraction of the time. Often, Lab-Created Gemstones have better clarity, better color and fewer internal flaws than natural stones. We will NEVER sell a product with Lab-Created Gemstones without the words "Lab Created" or "Created" in the product title.
There's no fine print. We fully stand behind the products we sell. Just ask our happy customers.